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FAQs

In this section you'll find information about how MusicHub works and how to become a member.

Joining MusicHub

Who is MusicHub for?

MusicHub is for creators and music industry professionals with an independent mindset. It is aimed at those looking for an easy solution to digitally organise, and release their music, as well as access expert career guidance and services. We believe musical talent should be empowered. We provide musicians with intuitive tools and solutions to unleash their creative potential and get their music heard, independently and with ease.

Can I join MusicHub as a label or publisher?

While our features are geared towards musicians, you can of course use MusicHub as a label or publisher. However, uploading a large number of works at one time will require increased manual effort on your part.

How do I create a MusicHub account?

To become a MusicHub member, click on "Register" to create an account.

As a GEMA member, you can easily register with your existing GEMA login credentials.
Subscribe to our newsletter for MusicHub updates.

How can I cancel my MusicHub subscription?

To cancel your MusicHub subscription, send an email to support@music-hub.com. Our Customer Support Team will then terminate it. Your subscription will expire as soon as the next monthly payment is due. You can still use your subscription for the month you have already paid. Please note that your monthly payment may overlap with your cancellation. If you cancel your MusicHub subscription, you will not be able to send any new releases to platforms. However, your MusicHub account will continue to exist, and your already released music will remain available on platforms. Please note: If you delete your account, your releases on the platforms will also be removed. If you have any questions, please contact our Customer Support Team.

Can I switch to MusicHub?

Yes, of course. You can organise and release your future independent releases via MusicHub's distribution partner. In case you want to re-release any releases  already published with another distributor, you will have to have a takedown  performed and subsequently re-release with MusicHub. Please inform our Customer Support Team before you arrange a termination with your current distributor. This way we can help you avoid potentially losing playcounts or playlist rankings during the transition.

MusicHub offer

Which payment options can I use for my subscription?

For the payment of the monthly subscription fee you can choose between:

  • SEPA direct debit (only for payments in Euro)
  • Credit card (Master Card, Visa, etc.)

The payment of your royalties is made by SEPA bank transfer.

How much do I pay?

First, you can create a free MusicHub account and get access to parts of our offer as a demo version.
However, to release your music and use other paid tools and services, you will need to sign up for a paid subscription. Check our subscription details here

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Check our offer for GEMA members here

When you release via MusicHub’s distribution partner, you retain full control over the rights to your recordings and keep 90% of the income generated from streaming and downloads. You can see your earnings directly in your MusicHub account and have them paid out to you.Please note that income from on-demand-streaming of copyright protected works will continue to be paid out by the streaming services, via GEMA.

Can I release tracks through MusicHub that have already been released?

Yes, however, please make sure that there are no rights conflicts with labels or other distributors.

Release

Which audio formats are accepted?

So that your audio files are accepted by all streaming and download platforms, when you release through our distribution partner, you should stick to the following requirements:
File format: WAV file
Sample size: 16-bit
Sample rate: 44.1 kHz
Data transfer rate: 1411 kbps

What streaming and download platforms as well as stores can my release be published on?

Currently our distribution partner pushes to the leading streaming and download platforms: Spotify, Apple Music/iTunes, Amazon Music, Deezer, Napster, Tidal, YouTube Music & Content ID and to social media platforms such as Facebook, Instagram and TikTok. We are continuously working on expanding the range of platforms served.

How long will it take for my release to go live?

When creating your release in MusicHub, to ensure a successful release to all DSPs through our distribution partner, you must select a release date 2 weeks in the future. That is how long it will take it take for your release to go live. 

Do you also offer promotion services?

You can find a selection of articles in our Intercom Help Center. In those, we focus on topics such as what you have to consider when uploading your track, as well as what happens after you have submitted your release, or can do to promote it, for example, by updating your artist profiles on DSPs. We will add to our range of articles and services on an ongoing basis to give you the support you need. As soon as there are new developments or new features, you will be the first to know.

Who is MusicHub’s distribution partner?

MusicHub’s first distribution partner is ZEBRALUTION. ZEBRALUTION has been active as a digital distributor for independent labels since 2004 and has been awarded the status  “preferred provider” by major DSPs such as Spotify and Apple over many years. The ZEBRALUTION team has supported the foundation of MusicHub by GEMA, offering its know-how and experience to quickly launch the first beta version with a focus on distribution to DSPs.

Payment

Where can I see how much my music is making me and how it’s performing?

You can access daily stats detailing the performance of your music, which can help you direct your marketing efforts.

How can I access my earnings?

The income you've earned from your music's streams and downloads is available every month and ready for pay-out directly in your MusicHub account.

T&Cs and Rights

What are MusicHub’s general terms and conditions?

The general terms and conditions for the use of MusicHub can be found here. Different terms and conditions may apply for GEMA members.

Do I keep the copyrights to my music when I get it released through MusicHub’s distribution partner?

To release your music through MusicHub’s distribution partner to platforms such as Spotify, Apple Music etc., you must grant MusicHub a non-exclusive license to your recordings, exclusively for sublicensing to the distributor and to DSPs. You retain exclusive rights to your recordings for all other uses and can also have your recording taken down from platforms, via the distributor, at any time.

Who takes care of the contributing musicians’ rights?

Before publishing your release, you need the explicit permission of all parties involved.

Can I get my music, which is licensed to a publisher, released through MusicHub?

Yes, but the recordings must not already be exclusively licensed to a label or another distributor.

Your question wasn't answered?

We will be happy to answer any further questions you may have. Please send an email to support@music-hub.com.

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