For accessibility purposes, this page is provided in English. The German-language version is legally binding.
This Specification of Services describes the features, tools, access levels, and service components currently offered by MusicHub GmbH. It is intended as an informational overview and complements the MusicHub General Terms and Conditions. The legally binding rights and obligations of users are defined in the General Terms and Conditions.
(1) TRACK BOARD
(2) WORK DECLARATION
(3) GEMA SOUNDFILE UPLOAD
(4) RELEASE TOOL
(5) STATS
(6) BALANCE DASHBOARD
(7) HELP CENTRE
(8) CUSTOMER SUPPORT
(9) WEBINARS
(10) USER RESEARCH
(11) SMART-LINKS
(12) MUSICHUB ACADEMY
(13) MUSICHUB PROMO PARTNERS
(14) BIO PAGE
MusicHub is an online platform for music creators. It enables the upload, input and storage of files and information relating to musical works and recordings, in particular audio files, metadata and artwork (hereinafter referred to as “Data”), and the application of various functions for processing, exporting or otherwise using this data (hereinafter referred to as “Tools”). In addition to the Tools, MusicHub offers its users further supporting services in the area of know-how transfer and customer support (hereinafter referred to as “Services”). The scope of MusicHub’s functions and services will continue to evolve – e.g., new Tools and/or Services will be added, but individual Tools and/or Services may also be discontinued after prior notice, the use of which is also subject to these General Terms and Conditions and any additional Special Terms and Conditions. This means, for example, that MusicHub reserves the right to change, terminate or remove content and functions of the individual tools marked as "BETA" without prior notice and/or to discontinue the operation of the individual tools. In addition, the availability of the functions may be individually limited, for example through quotas, so that you have no claim to the use of the contents and functions of the respective tools marked as BETA. You expressly acknowledge and agree that the use of BETA versions is at your own risk and that you bear the entire risk with regard to satisfactory quality, performance, accuracy and effort. The current scope of functions and services of MusicHub’s Tools and Services is hereinafter also referred to collectively as the “Offer”.
Registering and creating a free account with MusicHub allows music creators to access parts of our Offering as a demo version of our website. For the use of most Tools and Services, however, a subscription is additionally required. For some Tools and Services, it may also be necessary to purchase an add-on. For details, please refer to the descriptions of the currently available Tools and Services as well as our General and Special Terms and Conditions.
Within the Track Board, MusicHub allows you to upload, enter, and save data. The Track Board is available in the demo version as soon as you register with MusicHub.
Furthermore, it allows you to share your song with others before and after publication via an individual link that you activate. You can deactivate this link at any time directly on the tracks page. The link may only be shared with friends or family in order to receive feedback. If you want to make the link accessible to a larger number of people, you require the necessary rights.
As a GEMA member, MusicHub allows you to send work data to GEMA as part of the Work Declaration Tool. The use of the Work Declaration requires a GEMA membership.
As a GEMA member, MusicHub allows you to send soundfiles to GEMA within the framework of the Soundfile Upload Tool. The Soundfile Upload requires a GEMA membership.
As part of the Release Tool, MusicHub allows you to compile Sound Recordings together with metadata and artwork (collectively, “Recordings”) into a digital release and send it to a Distributor for distribution to selected Digital Service Providers (“DSPs”). The use of the Release Tool for distribution via a distribution partner requires a subscription.
If you choose to release your music through a distribution partner affiliated distributor, separate terms and conditions apply. If you choose to distribute your music via the distribution partner ZEBRALUTION GmbH (“ZEBRALUTION”), the “Special Terms and Conditions Release for Distribution via ZEBRALUTION” apply. If you choose to release your music through the distribution partner ZEBRALUTION to Beatport LLC (“Beatport”), the “Special Terms and Conditions Release for Distribution via ZEBRALUTION to Beatport” apply.
The Stats Tool allows you to view and analyse data about the use and distribution of your Recordings, currently in the form of daily trend data of the DSPs that have been selected in the Release Tool for distribution via a distribution partner. The use of the Stats Tool requires a subscription.
Within the Balance Dashboard, MusicHub allows you to view the royalties earned from the distribution of your Recordings via one of our distribution partners, as well as request payments to your bank account. The Balance Dashboard is available in the demo version as soon as you register with MusicHub.
The Help Centre provides you with articles, instructions and tips on all MusicHub-related topics. The Help Centre is available in the demo version as soon as you register with MusicHub.
Our Customer Support will assist you via chat with any questions you may have about our Offer and its use. Your entitlement to Customer Support requires a subscription.
In regular Webinars, we not only explain how to best use MusicHub’s Offer, but also highlight a variety of topics that are important to music creators. Participation in these Webinars requires a subscription.
In order to improve and constantly develop our Offering, we ask our users about their wishes and priorities via surveys, interviews and focus groups and take these into account when developing our future Tools and functionalities. In this way, we give you the chance to help shape MusicHub. Participation in User Research among users requires a subscription.
The Smart-Link Tool is a Tool that helps you promote your music. The Smart-Link generates all links to your release after it has passed the quality check, so that you can share it with your fans and promote your music. The use of the Smart-Link Tool requires a subscription.
The MusicHub Academy contains a range of e-learning videos tailored to the needs of the MusicHub Community. There you will find information on the topics of music promotion, music marketing, release strategies and much more. Access to the MusicHub Academy requires a subscription.
As part of the MusicHub Promo Partners Service, MusicHub offers you various discounts and special offers for promotional services from participating partner companies ("Promo Partners"). The use of the MusicHub Promo Partners Service requires a subscription. If you use the services of a Promo Partner within the framework of this Service, the general terms and conditions of the respective Promo Partner apply. MusicHub is not involved in the contractual relationship between the Promo Partner and you and is therefore not liable for faulty or omitted services, and other damages caused by it.
The Bio Page is a Tool that helps you promote your music. The Bio Page is a customisable mini website where you can add your artist bio and photo, links to your music, social media, contact information and more. The Bio Page is available to you as soon as you register with MusicHub. If you use content for which rights of use must be obtained for publication on the Internet (such as images and texts), you warrant that you have all the necessary rights. In addition, you grant MusicHub these rights of use, in particular the right to store the relevant content and make it publicly available, for use on your Bio Page.
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